Career Opportunities

Metrolina Nephrology Associates is the region’s most recognized and experienced private practice nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 50 years and is known as an organization of kidney care thought leaders. We are 40 Nephrologists and 40 Advanced Practice Providers delivering care over a 10-county area in the Charlotte metro area. We are committed to providing high value care to our 35,000 patients. Our extensive network of providers, locations, organization and commitment allows our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate.

Transplant Program Description

The Atrium Health Transplant Center, part of the Carolinas Medical Center, stands as one of North Carolina’s most active transplant centers. The Metrolina Nephrology transplant nephrology team, working hand in hand with the Atrium team has been there from the beginning, actively leading the kidney-pancreas program since the first kidney transplant in 1970. It is among only six centers in the United States that operate a hospital-based organ procurement program, leading to reduced average waiting times for organ recipients. With Metrolina’s team of five transplant nephrologists, provides ongoing care to nearly 2,000 kidney transplant patients and serves patients from all over the region. In 2023, our nephrologists evaluated organ offers and served as the primary physician to patients, accomplishing more than 160 kidney transplants and participated in numerous other multi-organ transplant procedures.

Who You Are

You are a fellowship trained Transplant Nephrologist who is excited to be part of a growing large, stable, private nephrology practice and well-respected transplant program. You desire to work with highly-qualified colleagues in a collegial environment where individual contributions are recognized and rewarded. You are excited at the idea of joining a practice where opportunities for teaching and research exist and compensation for your efforts are above the national average. You are sold on kidney care and feel a genuine calling to help our patients. You have high emotional intelligence understanding that the solutions to caring for patients are most often derived from relationship building with patients, families and the healthcare team as a whole.

Role Description

This is a full-time role as a Transplant Nephrologist at Metrolina Nephrology Associates located in Charlotte, NC. As a Transplant Nephrologist, you will be responsible for providing specialized medical care to patients with kidney disease who are in need of a kidney transplant. Your day-to-day tasks will include evaluating patients, evaluating organ offers, coordinating with transplant surgeons and other healthcare professionals, managing post-transplant care, and ensuring the best outcomes for patients.

Requirements

Qualifications

Medical degree and completion of residency in Internal Medicine or Nephrology
Fellowship training in Transplant Nephrology
Board certification or eligibility in Nephrology and Transplant Nephrology
Experience in managing kidney transplant patients, including pre- and post-transplant care
Strong knowledge of current evidence-based practices in Transplant Nephrology
Excellent communication and interpersonal skills
Ability to work effectively in a team-based healthcare environment
Dedication to providing compassionate and patient-centered care
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Additional qualifications and skills that would be beneficial for this role include research experience in Transplant Nephrology, involvement in professional organizations, and a commitment to ongoing education and professional development.

Interventional Nephrologist

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Who We Are

Who You Are

You are a fellowship trained Nephrologist who is excited to be part of a growing large, stable, private nephrology practice. You desire to work with highly-qualified colleagues in a collegial environment where individual contributions are recognized and rewarded. You are excited at the idea of joining a practice where opportunities for teaching and research exist and compensation for your efforts are above the national average. You are sold out on kidney care and feel a genuine calling to help our patients. You have high emotional intelligence understanding that the solutions to caring for patients are most often derived from relationship building with patients, families and the healthcare team as a whole.

Role Description

This is a full-time role as a Nephrologist at Metrolina Nephrology Associates located in Charlotte, NC. As a Nephrologist, you will be responsible for providing specialized medical care to patients with kidney disease. Your day-to-day tasks will include providing treatment of end stage renal disease (ESRD), manage continuous renal replacement therapy (CRRT) and chronic kidney disease (CKD), including clinic visits and prescribe and manage plasmapheresis and leukapheresis. You will also be responsible for performing dialysis access procedures in our Ambulatory Surgery Centers (ASC), including: fistuolgrams, angioplasties, thrombectomies, tunneled catheter procedures, and peritoneal dialysis catheter procedures. Responsible for shared evening and weekend call for nephrology problems. Travel to locations within commuting distance when on call, to cover rounds, or as needed for vacation and holiday coverage.

Qualifications

Medical degree and completion of residency in Internal Medicine or Nephrology
Fellowship training in Nephrology ASDIN certified for dialysis access procedures
Experience in renal failure, chronic kidney disease, ESRD, hypertension, in-center hemodialysis, home dialysis including hemodialysis, and peritoneal dialysis, CVVHD, CVVHDF, plasmapheresis and leukapheresis
Experience in dialysis access procedures (tunneled catheter placement and exchanges, angiogram, angioplasty, endovascular stent placement, fistuolgrams, thrombolysis/thrombectomy, accessory vein ablation, peritoneal dialysis catheter placement.)
Excellent communication and interpersonal skills
Ability to work effectively in a team-based healthcare environment
Dedication to providing compassionate and patient-centered care
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Additional qualifications and skills that would be beneficial for this role are involvement in professional organizations, and a commitment to ongoing education and professional

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Nurse - Providence Park

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Who We Are

Job Overview

It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients’ quality of life through professional activity and dedication.

Job Overview

Daily clinics are prepared for in advance.
Reviews lab reports daily
Manages and prioritizes incoming and outgoing phone calls
Administers Intradermal, IM, IV, and subcutaneous Injections
Demonstrates Basic Assessment Skills through completion of nurse visits
Performs clinical tasks according to practice policy
Suture/staple removal
Wound care involving sterile technique
EKG’s
Utilizes patient assistance options
Performs precise venous and capillary phlebotomy
Works prescription refills according to practice policy
Communicates with ESRD Coordinator for dialysis seating
Ensures follow through of established strategies to improve the patient experience
Resolves patient complaints; reports unresolved complaints to the Site Manager promptly
Delivers high quality customer service
Utilizes workflows that maximize visit compliance
Utilizes established workflows which maximize overall office efficiency
Schedules appointments
Updates EMR
Processes tasks
Demonstrates an understanding of Immunization, Lab Order, Charge and Problem entry as well as their associated workflows
Reviews encounter forms for orders
Completes forms
Schedules outside procedures
Schedules hospital follow up appointments according to policy
Arranges Hospital Admissions
Obtains prior authorizations
Follows operating instructions and notifies appropriate personnel of any malfunctions.
Completes required CEU’s
Completes OSHA required logs as assigned
Completes annual OSHA and HIPAA training
Assists with administration of PPD, Hepatitis B and flu to employees
Completes staff competencies

Qualifications

Graduate of an accredited nursing program
Minimum of two years of professional nursing experience. Clinic experience preferred.
Must hold a current and valid NC RN/LPN license. Current CPR certificate.
Knowledge of nursing processes, health care systems, structure, functions and community resources.
Familiarity with state law on nursing care, nursing guidelines and clinic policies and procedures.
Proficient in Word, Excel, EMR’s and Outlook. Competent in Learning Management Systems.

Attendance: Regular, reliable, and punctual attendance is an essential function of this position. The ability to consistently adhere to scheduled work hours and fulfill job responsibilities in a timely manner is critical to the success of the role and the overall operations of the team.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Research Coordinator - Providence Park

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Who We Are

Job Description

A non-exempt position responsible for managing clinical trials, excluding regulatory binder management. Responsible for conducting the operation components of clinical trials.

Access to a patient population of up to 25,000. Opportunity to serve 7 office locations and up to 45 dialysis units. Work directly with multiple physicians. Manages up to five studies dependent on status and logistics of the trial. Conducts ten to twenty patient visits a week.

Job Responsibilities

Attends study related investigator meetings and SIV’s
Complete required study training including IVRS, EDC, protocol training, etc.
Reviews informed consent for clarity and accuracy
Organizes and conducts in workflow meetings
Conducts and coordinates study training for staff outside of the research department.

Identify potential trial patients
Consent according to protocol and regulatory requirements
Screens potential candidates
Randomizes patients per protocol and MNA research policy
Tasks are responded to within 48 hours

Prepare for and conduct study visits
Maintains source documentation
Interviews and evaluates subject for adverse events
Assess IP compliance for each subject and educate as necessary
Communicates regularly with the research manager, PI and providers regarding subject related issues.

Prepares for and attends all monitor visits for assigned studies. Corrects inconsistencies following monitor visit(s).
Completes EDC and queries
Maintains copies of all correspondence with sponsors, monitors, patients and vendors for the regulatory binder
Completion of the delegation of authority
Guides patients through the clinical trial process
Answers patients questions within scope of practice
Delivers high quality customer service

Qualifications

High School Diploma or equivalent. Recommend a degree in a research or health related field.
Two years’ experience in research or a medical field or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
Knowledge of health care field and research protocols/procedures and any tasks related to the research department.
Knowledge of legal and ethical considerations related to patient information.
Knowledge of ICH regulations and GCPs.
Skills in performing multiple tasks appropriately as well as understanding patient education needs by effectively sharing information with patients and families.
Skill in organizational management of all aspects of a clinical trial and documentation of patient source records.
Ability to learn and retain information regarding research protocols and processes.
Proficient in Word, Excel, EMR’s, Outlook. Competent in Learning Management Systems. Competent in EDC and IXRS systems.
Attendance: Regular, reliable, and punctual attendance is an essential function of this position. The ability to consistently adhere to scheduled work hours and fulfill job responsibilities in a timely manner is critical to the success of the role and the overall operations of the team

Patient Services Coordinator - Gastonia

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Who We Are

Metrolina Nephrology Associates is the region’s most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Composed of 41 Nephrologists and 44 Nephrology Advanced Practice Providers, our practice serves patients from eight convenient locations. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate.

A non-exempt position responsible for working directly with patients and their families to discuss any questions regarding appointments, checking in, checking out, collecting co-pays and on account balances as well as insurance information. Provides cross-coverage at other offices as needed.

Job Responsibilities:

Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR
Phreesia pad utilization is at 95% or above
Confirms and enters current insurance information
Collects and verifies patient demographic and insurance information
Secures updated annual HIPAA forms
Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily.
Acknowledges patient arrival in the Practice Management System
Activates lab orders
Greets and guides patients through the registration process
Answers and processes incoming calls asking appropriate questions for optimal direction.
Delivers clinical updates to patients experiencing extended wait times
Follow My Health Portal
Schedules follow up appointments utilizing recall when necessary
Schedules lab appointments
Enters outgoing referral orders
Reconciles encounter forms
Processes Task and work lists
Recognizing needs for request for prior authorization
Scheduling/cancelling/rescheduling appointments
Compiles encounter forms for scanning and clinical review
Routes ROI’s, forms, and encounter forms according to approved workflow
Recall
New Patient Packets/No Show Letters
Checks work E-mails daily

Qualifications:

High School Diploma or equivalent
Minimum of two years’ experience in customer service, with at least 6 months of experience in a health care setting. Patient representative experience preferred.
Knowledge of the health care field and medical office protocols/procedures.
Knowledge of specific assisting tasks related to the particular medical practice.
Knowledge of information that must be conveyed to patients and families.
Knowledge of legal and ethical considerations related to patient information
Proficient in Word, Excel, EMR’s, Outlook.
Competent in Learning Management Systems

Patient Services Coordinator - Freedom Transplant Clinic

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Who We Are

Job Responsibilities:

Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR
Phreesia pad utilization is at 95% or above
Confirms and enters current insurance information
Collects and verifies patient demographic and insurance information
Secures updated annual HIPAA forms
Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily.
Acknowledges patient arrival in the Practice Management System
Activates lab orders
Greets and guides patients through the registration process
Answers and processes incoming calls asking appropriate questions for optimal direction.
Delivers clinical updates to patients experiencing extended wait times
Follow My Health Portal
Schedules follow up appointments utilizing recall when necessary
Schedules lab appointments
Enters outgoing referral orders
Reconciles encounter forms
Processes Task and work lists
Recognizing needs for request for prior authorization
Scheduling/cancelling/rescheduling appointments
Compiles encounter forms for scanning and clinical review
Routes ROI’s, forms, and encounter forms according to approved workflow
Recall
New Patient Packets/No Show Letters
Checks work E-mails daily

Qualifications:

High School Diploma or equivalent
Minimum of two years’ experience in customer service, with at least 6 months of experience in a health care setting. Patient representative experience preferred.
Knowledge of the health care field and medical office protocols/procedures.
Knowledge of specific assisting tasks related to the particular medical practice.
Knowledge of information that must be conveyed to patients and families.
Knowledge of legal and ethical considerations related to patient information
Proficient in Word, Excel, EMR’s, Outlook.
Competent in Learning Management Systems

Health Information Management Intern

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Who We Are

Metrolina Nephrology Associates is the region’s most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate.

It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients’ quality of life through professional activity and dedication.

Metrolina Nephrology Associates offers a summer internship program designed to provide students with hands-on experience in healthcare administration and operations within a specialty medical practice.

A non-exempt internship position within the Health Information Management (HIM)/Medical Records department responsible for assisting with document management workflows, patient record maintenance, and departmental operational projects while gaining experience working within the Acumen Epic electronic health record system and HIPAA-compliant healthcare environment.

Job Duties to include but not limited to:

Assist with processing incoming faxes for multiple practice locations and routing documentation appropriately within the EMR
Assign document types, descriptions, scanning levels, and service dates to documents within the Acumen Epic EHR System
Assist with importing scanned document batches into patient records
Work assigned Acumen Epic work queues including Close the Loop items, In Basket Messages, and failed faxes
Assist with investigating and resolving failed fax transmission reports
Support the HIM team in maintaining organized and accurate electronic patient records
Assist with the release of patient medical records to healthcare providers in accordance with compliance and confidentiality standards
Forward dialysis patient documentation to dialysis centers when appropriate
Assist with identifying and updating patient records
Answer incoming telephone calls and assist with routing inquiries to the appropriate department
Assist the HIM manager with departmental projects including data gathering, report generation, and workflow improvement initiatives
Maintain strict confidentiality of all patient information in accordance with HIPAA and organizational policies and procedures
Promote professional and courteous communication with staff and external stakeholders
Contribute to team efforts by assisting with departmental workflow needs

Requirements

Education: Currently enrolled in or recently graduated from a college or university program. Coursework in healthcare administration, health information management, public health, or business preferred but not required.
Experience: Previous experience in an office environment preferred but not required. Health care office experience is a plus.
Personal Qualities: Strong attention to detail, organizational skills, the ability to maintain strict confidentiality. Must be proactive, dependable, and able to work both independently and collaboratively in a professional healthcare environment.
Technical Skills: Basic knowledge of Microsoft office programs including outlook and word required. Excel experience preferred.
Attendance: Regular, reliable, and punctual attendance is expected. The ability to adhere to scheduled internship hours and complete assigned tasks in a timely manner is essential.

Value Based Care Intern

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Who We Are

It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients’ quality of life through professional activity and dedication.

A non-exempt internship position within the Value Based Care (VBC) department responsible for assisting with patient outreach initiatives, social support resource verification, and operational support activities related to chronic care management and population health programs. The intern will gain exposure to value-based care models, patient engagement strategies, and healthcare operational workflows within a nephrology practice.

Job Duties to include but not limited to:

Assist with patient outreach initiatives for Chronic Care Management (CCM) patients who have not recently engaged in program communications
Contact patients by phone to verify contact information, communication preferences, and assist with engagement in care management services
Assist with Patient Activation Measures (PAM) outreach including preparation for follow-up PAM surveys and phone administration of surveys
Assist with verifying and updating regional community social support resources including food banks, transportation services, and other support services used for patient referrals
Assist with documenting patient outreach activities in appropriate electronic systems
Summarize outreach results and activity output using predetermined reporting templates
Participate in training related to Chronic Kidney Disease (CKD), patient activation strategies, and value-based care programs
Observe care management and ESRD team workflows to gain exposure to patient education strategies and optimal dialysis start initiatives
Maintain strict confidentiality of all patient information in accordance with HIPAA and organizational policies
Contribute to team efforts by supporting departmental initiatives and outreach projects

Requirements

Education: Currently enrolled in or recently graduated from a college or university program. Coursework in healthcare administration, health information management, or public health preferred but not required.
Experience: Customer services experience is preferred but not required. Interest in healthcare operations or patient engagement initiatives is beneficial.
Personal Qualities: Strong communication skills, professionalism, and attention to detail. Ability to interact positively with patients and staff while maintaining confidentiality and professionalism.
Technical Skills: Basic knowledge of Microsoft office programs including outlook and word required. Willingness to learn additional systems including EPIC and internal reporting tools.
Attendance: Regular, reliable, and punctual attendance is expected. The ability to adhere to scheduled internship hours and complete assigned tasks in a timely manner is essential.